FAQs

What is the NICS Library?

The NICS Library is a single library service that can be used by all staff in the NICS. Our online catalogue and resources are available on your desktop by following the link below to the NICS eLibrary website.

 - NICS eLibrary

What services does the NICS Library provide?

An information & enquiry service and access to a range of online resources, is available to all NICS staff via the NICS eLibray website.

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When is the NICS Library open?

You can access the NICS eLibrary to search the catalogue, place reservations and consult your online library account at any time. The libraries in Victoria Hall and Dundonald House are usually open to NICS staff Monday to Friday 9am-5pm.

CAFRE libraries vary, so check the opening hours for each library.

How do I join?

NICS staff can join by completing the application form at the link below. By completing this form you are agreeing to return material borrowed on time or when requested by the library. When you join we will send your USER ID and PIN which will enable you to access your account.

How do I find out what books and other material the Libraries have?

You can search the online catalogue or contact us with your request.

Can I request a book or other item that is not in the catalogue?

Yes. If we do not have a book that you are looking for please complete and submit the form below and we will consider it for purchase.

Suggest a Book form

Can I borrow a book from the Heritage Library?

Although books held in the Built Heritage Library collection are listed as Reference items you are still able to borrow them. Contact us with the details and we will retrieve it and lend it to you as normal.

Email the NICS Library

How many items can I borrow at one time?

NICS staff may borrow up to 20 books, while CAFRE students can borrow up to 6 books.

How long can I keep library items?

This depends on the sort of material you want to borrow. Four weeks is the standard time for most material (two weeks for CAFRE students), but longer loans may be available on request. There are some exceptions, when loans may be for shorter periods. Language courses are usually available for at least 3 months at a time to allow a reasonable time for progress to be made with your chosen language.

How do I return an item I have borrowed?

You can return an item to any of the NICS library locations via the courier or Whistl delivery service if the courier no longer delivers to your office. If you are not sure of the best way to return an item, contact the owning library (details will be printed on the the return date label inside the front cover) who will be able to advise you.

All items borrowed from the CAFRE College libraries which includes Greenmount, Loughry and Enniskillen can be returned via DAERA Library, Dundonald House.

Will I be reminded when my books need to be returned?

Yes. You will be reminded by e-mail as soon as your books are overdue. To renew these loans, just reply to the overdue and this will be arranged, as long as the item has not been reserved for another borrower.

Can I renew overdue items?

It may be possible to renew your material if it is not required by another customer. You can either email the NICS Library or renew your books in My Account.

How can I see a list of new stock?

The NICS eLibrary homepage has a running slideshow of recent publications, which you can click on and reserve.  You may also search the catalogue, limiting the search to Recent Publications.

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Can I contact a library for information?

Yes. Submit the Ask a Librarian form or contact us by email with your enquiry and a member of library staff will reply to you as soon as possible.

Are there restrictions on photocopying?

Copyright legislation restricts the copying of books, journal articles and other material, including electronic or online information. Library staff can give general advice about this.

Please note that Library staff can only photocopy for work-related purposes.

How do I access electronic journals via Nexis, EBSCO or Science Direct?

You can access these electronic databases via the homepage of the NICS eLibrary website. Helpsheets are available with instructions on how to search them. If you would like any training on using the databases or are looking for a specific journal or article that you cannot find then contact us via the Ask a Librarian form. 

How can I access the eBooks in your collection?

The NICS eLibrary's eBook collection is available via 2 platforms - MyiLibrary  and VLE Books platform and you can search for ebooks either via the catalogue where a link will take you directly to the ebook or browse the titles on the platforms. Follow step by step instructions on our quick guide.

How can I request training on NICS eLibrary resources?

You can request individual or group training on NICS eLibrary resources by submitting your email request here

How do I source a full text journal article?

If you have searched Ebsco, Science Direct and Nexis and are unable to find the full text of a journal article, we will endeavour to supply this as quickly as possible from another source. Please follow the link below to submit the details of your request.

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